Sport Aurora is committed to providing a happy and satisfying work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices, including harassment. Therefore, this organization expects that all relationships among persons in the workplace will be business-like and free of bias, prejudice and harassment.

Sport Aurora Code of Conduct and Conflict of Interest Policy

Sport Aurora has a relationship of trust with its partners (including, but not limited to, government, provincial sport organizations, national sport organizations, educational institutions, private businesses, event contractors and the community) due to the personal and often sensitive nature of financial, and other business-related information. Representatives of our partners have the legal right to expect their confidentiality will be protected.

The preservation of partner confidentiality is inherent in all duties and responsibilities performed by an employee, contractor or volunteer. This pertains to, but is not limited to the following: the fact that a partner has a relationship with the Sport Aurora, information of partner records, documents or e-mails and any information overheard or discussed regarding a partner.

The obligation not to disclose confidential partner information exists both during and subsequent to employment with Sport Aurora

Any information to which an employee, contractor or volunteer may have access to during the course of his/her employment including personal employee, contractor or volunteer information is considered confidential. This includes, but it not limited to Human resources information such as performance appraisals, disciplinary actions, job application information and Sport Aurora financial or budgetary information.

This information will not be discussed or shared with anyone, both during and subsequent to employment with Sport Aurora other than those with a legitimate right to know, where there is doubt, the Board of Directors will decide.

Disclosure of partner, employee, contractor or volunteer information by an employee, contractor or volunteer without proper authorization is regarded as a violation of the employee’s, contractor’s or volunteer’s obligations and will result in disciplinary action up to and including termination of employment or affiliation with Sport Aurora, and may also result in legal action being taken by Sport Aurora and others.

Sport Aurora Complaints Procedure Policy

Complaints and appeals are managed fairly, efficiently and effectively. SPORT AURORA creates an environment where our staff and partners’ views are valued.

Any person who wishes to make a complaint against SPORT AURORA, concerning staff or board member conduct shall have access to the complaints procedure.

All formal complaints will be heard and decided on within 15 working days of receiving the written complaint. The designated person will keep a Complaints Register which documents all formal complaints and their resolution..

This policy will be reviewed on an annual basis.